Search for tag: "flow"

Bus Uncle Chatbot – Creating a Successful Digital Business [Part A]

This case study is set in September 2016 to April 2021. It describes how Abhilash Murthy used the Digital Product Management (DPM) framework to create the Bus Uncle chatbot and subsequently, to pivot…

From  Sheila WAN 0 likes 75 plays

FAQ: Editing and enabling the machine-generated captions

From  IITS Web Team 0 likes 19 plays

Omni-channel Retailing

Professor Yun Fong LIM was enticed by a paradoxical observation that despite a strong growth of online and Omni-channel Retailing in South-East Asia, many companies in this industry do not…

From  Ms CHANG Ching Chen _ 0 likes 278 plays