The key to success in life and business is to master Conversational Intelligence. It’s not about how smart you are, but how open you are to learn new, effective and powerful conversational rituals that prime the brain for trust, partnership, leadership and mutual success.

Judith E. Glaser presents a new framework for knowing just what conversations trigger the lower brain and what activates the higher-level intelligences—empathy, foresight, good judgment and trust.

She translates the most groundbreaking research from her 30 years of engagements with global organisations along with research from the field of neuroscience into insightful, pragmatic and powerful tools and wisdom for elevating leadership potential and organisational success.

Talking points include:

• What is Conversational Intelligence and why is it so important for leaders to master!
• The Neuroscience of Conversations — how trust opens and closes our brains, conversations and relationships
• The Power of Level III Conversations to transform reality
• How to use Conversational Rituals to shape the space for mutual success
• How to use Conversational Intelligence to activate and expand your leadership potential

Judith E. Glaser
Founder and CEO of Benchmark Communications Inc. 

Judith has more than 25 years of business experience working with CEOs and their teams. She is an Organisational Anthropologist, and consults to Fortune 500 Companies. Her transformational approaches, using neuroscience and anthropology, enable leaders to raise their Conversational Intelligence™, profitability and growth while building healthy, thriving organisations.